Please Read Before Contacting

Where's my order?

Your order is a digital download and should be sent to your email immediately after purchase. Please check your inbox (and spam folder). If you don’t see it, allow up to an hour before contacting us.

How do I access my digital download?

Once you receive the access email, click the "Get Access" button. On the page that opens, click "Download" to access your product through Google Drive.

Can I share my download with others?

Our products are licensed for personal use only. Sharing your download is not allowed.

What if I accidentally deleted my download link?

If you accidentally deleted your download link, no worries! Please contact us through the form below with your order number and/or name, and we’ll resend it to you right away.

How can I contact you for business or partnership inquiries?

For business or partnership inquiries, please email us at business@hayleyresell.com. Do not contact us through the contact form, as messages sent that way will be ignored.

Get in Touch